Privacy & Cookies
COOKIE POLICY
We use cookies on our website. By using our website you agree to this policy and you consent to our use of cookies in accordance with the terms and this policy.
PRIVACY AND SECURITY
Introduction :
This website is owned and run by Simon Smith Flowers. In this privacy policy, we will refer to Simon Smith Flowers using the terms 'us', 'we' and 'our'. The term 'our websites' refers to www.simonsmithflowers.com and ant other websites we may own or run from time to time. The term 'our online services' includes our websites. If you use our online services, or any of our other services, we will refer to you as using the term 'user', 'customer', 'you' and 'your'in this policy. We ourselves are customers of other online services. As such,we fully appreciate and understand the importance of privacy on the internet. We will not under any circumstances disclose information about you to a third party,except where it is part of the online service that we provide e.g. when arranging for the product to be sent to you and /or carrying out credit and other security checks.
MARKETING COMMUNICATIONS
We may occasionally update you with with regard to latest products,news and offers via e-mail,post and telephone. If you do not with to receive marketing communications from us you should opt-out by 'clicking' the "unsubscribe" link in ant e-mail received.
DATA PROTECTION
Data is maintained under the provision of the data protection act (1998). We may contact you from time to time to verify and update the data we hold on your records.
INFORMATION AUTOMATICALLY LOGGED
We use your IP ( internet protocol ) address to help administer our website. Your IP address is also used to help identify you and your shopping basket.
PROTECTING YOUR SECURITY ONLINE
We may disclose your personal information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of; or to protect the rights,property, or safety of Simon Smith Flowers, our customer, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reductions, which may store a record of that information.
THIRD PARTY WEBSITES
Our website may contain links to and from our online services, advertisers and other third parties. If you follow a link to any other of these websites, please be aware that they have their own privacy policies and that we do not accept any responsibility or liability for these policies or the content of such websites.
CHECKING YOUR DETAILS
You have the right to access the data which we hold about you and your right of access can be exercised in accordance with the act. Any access request may be subject t to a fee of £10.00 to meet our cost in providing you with the details of the information we hold about you. This information will be supplied within 40 days of the request being received by us. To request access please write to us at Simon Smith Flowers, Unit 14, Epsom Business park, Kiln Lane, Epsom, Surrey KT17 1JF.
CONTACTING US
Our aim is to provide high quality products whilst ensuring customer care is at the forefront of all our services. As such, we are always pleased to hear from our customers in order that we may continue to understand and fulfil our customer's requirements. If you have any questions about privacy policy, or if you would like us to stop processing your information, please do not hesitate to contact us,and we will be delighted to answer any questions that you may have.You can send an e-mail to info@simonsmithflowers.com or you can write to us at : Simon Smith Flowers, Unit 14, Epsom Business park, Kiln Lane, Epsom, Surrey KT17 1JF.